Personal Data Processing

PATIENT CONSENT on the processing of personal data through electronic means

Please note that by ticking this box, you expressly and unequivocally consent to the processing of your personal data in accordance with the provisions of Regulation EU 679/2016 and the provisions of our privacy policy.

SC Holhoș Optic Line SRL processes the following categories of personal data from you, including sensitive data: surname, name, age, home address, e-mail address, telephone number, data on your state of health, medical conditions, other medical data, as well as other personal data that you voluntarily provide to us via the online consultation form (for example: by uploading a file on the company’s online website we may have access to personal data such as: patient file, medical report, medical letter, investigations. Within the meaning of the GDPR terms, the company has the role of Controller in relation to your personal data processing operations.

Your personal data are processed, stored and used for the purpose of providing ophthalmological medical services, i.e. for examination, appointment, appropriate medical treatment and for the fulfilment of a legitimate interest or legal obligation of the Controller. 

We inform you that, in relation to your personal data we process, you have the following rights: the right to information, the right of access, the right to rectification of data, the right to erasure of data (“right to be forgotten”), the right to restriction of processing, the right to data portability, the right to object, the right not to be subject to automated processing or profiling and the right to withdraw consent once given.

In order to obtain more information on how SC Holhoș Optic Line SRL carries out processing operations and how to exercise your rights, we invite you to consult our privacy policy by visiting the link: 


You can make an appointment quickly via the form on the right, or directly over the phone. Our colleagues at the reception desk will be happy to provide you with the availability and information you need to make an appointment. Filling in the form does not represent the registration or confirmation of an appointment, but submitting an appointment request. You will be contacted by our team to check the availability of doctors and make an appointment.


Important note regarding patient consultations and surgery appointments

A patient who cancels a consultation or surgery appointment once, at least one day prior to the scheduled appointment, has the right to a second appointment under the same conditions.
If the patient cancels the second consultation and/or surgery appointment, a new appointment can be made only if the patient accepts to pay for both the consultation and the surgery in advance. This can be done either by payment order or in cash at the clinic reception.
A patient who does not show up for their consultation or surgery, who does not cancel the appointment in due time, or does not answer the clinic’s calls, may request a second appointment only if they pay for the consultation/surgery in advance. 
Patients requesting an appointment for retinal surgeries or laser Prk/Femtolasik/Smile Pro must pay 30% of the cost of the surgery in advance. The appointment will be scheduled only after receiving the advance payment. If the patient is unable to attend the scheduled consultation or surgery, and cancels the intervention at least 48 hours beforehand, they will be refunded in full. If the patient does not show up and does not cancel or contact the clinic at least 48 hours in advance, the advance paid is considered to be lost as damages and will no longer be refunded.